If you are confused about the acronyms in use in the customer experience arena, such as CX, NPS, CSAT and CES, you are not...
Koena Engineering is on a growth path and has recently added well known global and local brands to their growing customer base. Koena provides end-to-end facilities management solutions to industrial and commercial organisations. Using relevant technologies, including our proprietary Computerized Maintenance Management System, Koena is able to offer an early warning system as well as proactive maintenance to ensure smooth and uninterrupted business operations.