If you are confused about the acronyms in use in the customer experience arena, such as CX, NPS, CSAT and CES, you are not...
Insigh2Lead was contracted by a national non-profit organisation to explore creative and sustainable strategies to grow youth employment and reduce poverty. The study revealed interesting facts about the state of youth unemployment and also assessed the effectiveness of current strategies to grow employment. The negative economic and social impact of Covid-19 demands new ways of thinking and doing to create jobs and reignite economies.